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TexasTowelie

(112,408 posts)
Wed Jan 10, 2018, 01:39 AM Jan 2018

eHarmony settles California lawsuit with $1.28 million

Online dating website eHarmony has settled a consumer protection lawsuit for misleading customers, and has paid out $1.28 million to four counties and one city in California.

The lawsuit was brought by the district attorneys of four Northern California counties — Santa Clara, Santa Cruz, Shasta, Napa — as well as the city of Santa Monica.

The complaint against eHarmony, filed in Santa Cruz County Superior Court, alleged the company failed to explain its subscription-fee policy, which led to unexpected charges for consumers. The complaint also alleged eHarmony did not provide a contract explaining the service, nor did it explain the cancellation procedure.

As part of the settlement, eHarmony has also agreed to pay up to an additional $1 million in restitution to any present or former California users who are or were enrolled in automatic billing for subscription payments between certain dates. Eligible users will be notified.

Read more: http://www.sfgate.com/bayarea/article/eHarmony-settles-lawsuit-1-28-million-california-12485015.php

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eHarmony settles California lawsuit with $1.28 million (Original Post) TexasTowelie Jan 2018 OP
As part of the settlement TlalocW Jan 2018 #1
Interesting... Docreed2003 Jan 2018 #2
Congrats on eHarmony working for you! TexasTowelie Jan 2018 #3

TlalocW

(15,389 posts)
1. As part of the settlement
Wed Jan 10, 2018, 02:03 AM
Jan 2018

Could we not have the creepy old guy founder do any more commercials?

TlalocW

Docreed2003

(16,875 posts)
2. Interesting...
Wed Jan 10, 2018, 02:52 AM
Jan 2018

I honestly had no issues canceling my eharmony account over ten years ago, but perhaps things have changed. What I can tell you is this, my wife and I will celebrate our ten year anniversary this summer thanks to eharmony. At that time, eharmomy was pretty new and, because of brutal bretrayls and hurt, we both used the service’s built in email/messaging service for months before we exchanged contact information. In fact, at that time, our non-tech savvy families would have been so appalled that we met online that for years, even after we were married, we told friends and family that we initially me on a plane, like that’s much better, lol!

TexasTowelie

(112,408 posts)
3. Congrats on eHarmony working for you!
Wed Jan 10, 2018, 02:56 AM
Jan 2018

At least there are some satisfied customers. Best wishes for the 10th wedding anniversary.

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