Pandemic causes big Boise employer to abandon landmark downtown office building
CenturyLink will turn off its phones and pull the plug on the internet service at its downtown Boise call center.
Its plans create a big vacancy in one of downtowns most prominent office buildings and theyre another sign that the coronavirus pandemic threatens downtowns growth as an employment center.
The company, based in Monroe, Louisiana, sent its 360 call center workers home in March because of the coronavirus pandemic. Now CenturyLink has decided to continue having its Boise employees work from home rather than return to One Capital Center at 999 W. Main St.
The call center operated on a portion of seven floors CenturyLink leased in the 14-story building. Its name adorns the top of white, concrete-and-glass building, one of downtowns landmarks.
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