Does anyone else have AT&T wireless for their home?

[barbtries]

i have no phone and no internet since yesterday morning. i've spent the better part of two hours on the phone holding for tech support only to be told that there's a huge outage but can find nothing about it in the news.

i guess i just wonder if my misery has any company. i'm in Raleigh.

googled and it is in the news
http://www.arkansasbusiness.com/article/90315/att-u-verse-experiencing-widespread-outages
http://www.wral.com/at-t-u-verse-outages-reported-in-triangle-elsewhere/12009802/

i am lost without my internet. i can live without the phone.

[Sherman A1]

1. I do

and I have found their tech support to be "interesting" from time to time.

Best of luck! Do tell them you want a credit on your bill for the time of the outage.

[barbtries]

2. i will.

i already asked tech support about it. she didn't know. i won't pursue it though if it requires another hour plus on hold.

[Sherman A1]

3. Note the time of your outage

trust me they already know you are out of service. Get transferred to billing and insist that you get a billing credit. There is absolutely no reason to pay for something which you do not receive.

[mmonk]

4. I know two others.

You're not alone. I currently do not have their Uverse system.

[barbtries]

5. when i got home from school last night

i was finally back up. almost two full days out. hope your friends are too!

[mmonk]

6. I'll probably find out today.

Glad you're up and running.

[Sherman A1]

7. Just spotted this piece on the outage

http://www.pcworld.com/article/2026202/atandt-says-its-restored-uverse-and-will-give-credits-for-outage.html

[barbtries]

8. thank you shermanA1

i'll be looking for the credit on my bill