Pierce County works to improve COVID vaccine access as wider eligibility looms
Mar. 13Amid recent federal and state announcements of accelerated timelines for COVID-19 vaccinations and reopening the economy and schools, Pierce County is continuing to adapt its own systems to keep up.
Adding call center access for those without computers, improving the technical side of registering and sending information to the state, and improving the flow through the mass vaccination clinics have all been ongoing works of progress.
According to Kayla Scrivner, immunization branch director for the Tacoma-Pierce County Health Department: "We're adding more and more staff to that call center and have been capturing and tracking that ... And through social media, if people reach out to us, we make sure they know about future events, or if they've had trouble registering, we circle back.
"We understand that this is a service, and we're trying to provide the best service that we can to our community and get them connected to vaccine and take their feedback and make improvements on our processes."
https://www.msn.com/en-us/news/us/pierce-county-works-to-improve-covid-vaccine-access-as-wider-eligibility-looms/ar-BB1eyuJj?ocid=hplocalnews