Veterans Affairs chief orders probe into health records system at Spokane VA Medical Center
WASHINGTON The Department of Veterans Affairs on Friday announced it would conduct a review into problems with a new electronic health record system being piloted at the Mann-Grandstaff VA Medical Center in Spokane.
In a statement, VA Secretary Denis McDonough said he ordered the strategic review after the department looked into reports of problems with the electronic health record system in his first month in office. The system, developed by Cerner Corporation, was rolled out at Mann-Grandstaff in October after multiple delays.
After a rigorous review of our most-recent deployment at Mann-Grandstaff VA Medical Center, it is apparent that a strategic review is necessary, McDonough said. VA remains committed to the Cerner Millennium solution, and we must get this right for Veterans.
Rep. Cathy McMorris Rodgers, R-Spokane, wrote to McDonough on Wednesday calling for an inquiry into reports of problems with ordering prescriptions, the online portal patients use to schedule appointments and refill prescriptions, and inadequate training on the new system.
Read more: https://www.spokesman.com/stories/2021/mar/19/veterans-affairs-chief-orders-probe-into-health-re/
(Spokane Spokesman-Review)