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I'm Having A Problem Logging On To A Website. Any Suggestions?
I bought a new computer a couple of weeks ago (it's an HP that was on sale, so don't laugh) and for some reason when I go to my bank's website I can get to the homepage and put in my username, but it won't go to the next page where I put in my password. All it gives me is a blank page. I have no idea what the problem is, so I thought I'd ask the experts if you have any suggestions.
I'm leaving for dinner in a couple of minutes so if I don't reply right away, I'll try to get back to you as soon as possible. Thanks for your help!
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I'm Having A Problem Logging On To A Website. Any Suggestions? (Original Post)
LeftofObama
Mar 2014
OP
steve2470
(37,481 posts)1. clear all your cookies and try again
If that doesn't work, ask us again.
discntnt_irny_srcsm
(18,742 posts)2. Try a different browser.
Chrome may work.
CurtEastPoint
(19,902 posts)3. Browser: if Chrome, try IE. If IE, try Chrome, Firefox, etc.
And cookies. Also check to see if the browser popup blocker is on