Official Windows 10 support forum at Microsoft (go here for difficult problems)

[steve2470]

http://answers.microsoft.com/en-us/windows/forum/windows_10?tab=Threads&auth=1

1- Go to that link.

2- Make sure you have an Outlook.com email account to use the forum. You can discard it later if you wish. The Outlook.com link is the signup link, and is safe to click.

3- Click the Participate link at the top of the page

4- Click Ask a Question

5- Make sure your subject line spells out your problem very briefly and accurately

6- Make sure in the body of your forum post, that you list everything you have tried to do to solve the problem.

7- Make sure you list the make of your computer (Dell, Alienware, custom built, etc)

8- You will be asked several questions. This is normal and part of the process. Many times forum posters know as much as the staff engineers. The super difficult problems go to the engineers.

9- Expect a response within 24 to 48 hours, sooner if you get lucky. Again, YOUR SUBJECT LINE IS CRITICAL. Do not just say I FREAKING HATE WINDOWS 10 (yes, for real, some people do this)... be calm, be brief, be accurate. Everyone knows you're frustrated and maybe angry.

10- Good luck. Microsoft is still working out the bugs and working with companies to get the drivers optimized.


Steve