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matt819

(10,749 posts)
Fri Oct 11, 2019, 10:46 AM Oct 2019

Need help with Thunderbird email

When I got my newest computer earlier this year I went about transferring everything over from the old now (now officially deceased - whew! that was close).

For some reason I had trouble with Outlook, which I'd been using for years and years.

I ended up with Mozilla Thunderbird and am generally happy with it.

For some reason, I think having to do with importing stuff from Outlook, Thunderbird is forwarding email from one account to another. BTW, I have three accounts set up in Thunderbird. I had that set up previously in Outlook and, as I said, it seems to have perpetuated itself in Thunderbird, or I inadvertently set things up that way.

I've checked all the settings and can't find one where I can set up, or delete, a rule about forwarding e-mails to another email address or, for that matter, to a specific folder (except for spam options). I checked the server for the email account whose emails are being forwarded, and can't find anything there that would explain the situation or make it stop.

If anyone's familiar with Thunderbird, I'd appreciate any help in sorting this out.

It's not life or death, but it is annoying and unnecessarily time consuming, plus I'm using more disk space than I need to, and it's amazing how fast a 4 TB disk can be filled up.

By the way, some things I don't want to do. Switch over to Gmail. I have a gmail account but I don't like the interface and would prefer to have my emails on my computer and not in the cloud. I tried something called, I think, eM, but I didn't like that.

Thanks.

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walkingman

(7,583 posts)
1. I don't know of a setting to automatically forward emails in Thunderbird except by using a filter
Fri Oct 11, 2019, 11:12 AM
Oct 2019

Go to Tools? Message Filters and see if you have any. You don't happen to have an addon like Mail Redirect do you? I also have multiple email accounts in TB and do not have this issue.

matt819

(10,749 posts)
3. Makes perfect sense
Fri Oct 11, 2019, 11:53 AM
Oct 2019

And that's where I went first. Only filter is Spam Assassin.

Thanks. The search continues.

walkingman

(7,583 posts)
4. Are you sure that the outlook server is not still forwarding? Even though you aren't using the
Fri Oct 11, 2019, 12:11 PM
Oct 2019

outlook client anymore.

matt819

(10,749 posts)
5. Yes
Fri Oct 11, 2019, 01:27 PM
Oct 2019

It turns out Outlook was still running in the background - I thought I had deleted it. But I checked message rules, and it was empty. No forwarding. I would delete Outlook but it has emails from 2018, which is probably why I didn't delete it. The old computer had all emails going back to 2013, but I couldn't get them to transfer. Am I being a little obsessive about hanging on to old e-mails? I've never really had to go back much to check on emails, so I guess I should delete them. But when I do, someone will ask.

Checked my e-mail server. Not as transparent, and I need to check further, but no rules readily visible.

So I guess I'm still a bit stumped on this.

walkingman

(7,583 posts)
6. If I were you and you could not import your old emails I would goggle and find one of the many
Fri Oct 11, 2019, 02:23 PM
Oct 2019

PST to TB programs (just do as a free trial) and once you get all of your old emails then forget Outlook. I used Outlook at work with an Exchange Server and did keep a lot of my old emails like this for a while. After a few years I finally deleted but the address book came in very handy.

As far as forwarding of the emails that has me stumped. Are you saying that you have 3 separate distinct email addresses now set up in TB? Which email is forwarding to which other email? I don't understand.

matt819

(10,749 posts)
7. I'm, probably making my life more complicated than it needs to be.
Fri Oct 11, 2019, 02:56 PM
Oct 2019

Three accounts in TB - 2 personal and 1 business.

The business email is being forwarded to one of the personal emails. (I started doing that a few years ago for a reason that I can't recall.)

I did try to transfer the .pst files first to Outlook and then to TB. No luck in either case. The hard drive from the older computer stopped booting up about a month ago, but I still have it so that I can access files that I didn't transfer when I first got the new comptuer, including the .pst files. (I think I got most of the files I needed/wanted, so it's not a train smash if I can't access either the .pst files or any others for that matter.)

If I can save the .pst file from the working copy of Outlook (that I thought I had deleted but didn't), I will just delete outlook and see if that resolves the problem.

If it does, problem solved.

If it doesn't, I'll check with the company that hosts my business email, GoDaddy, and see if we can identify any forwarding.

And if the forwarding isn't there, I may just use a different email app for my personal email, and separate the business and personal emails that way. Maybe.

Thanks for your help.

Granted, first world problems, and not critical, but the annoying stuff is, well, it's damned annoying.

TreasonousBastard

(43,049 posts)
2. I have Thunderbird on three Windows and one Linux box-- it is quirky...
Fri Oct 11, 2019, 11:40 AM
Oct 2019

I've had a lot of weird things happen over the years, but not that one. Nothing fatal, but at times annoying.

But, digging around the help menus will get you to: https://support.mozilla.org/en-US/products/thunderbird

I've gotten quick responses to questions, but a lot of those responses were "We're working on that".

The good news is that almost anything you want to do you can do with it, and it is rock solid.







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