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Fri Jun 26, 2020, 02:42 PM

Problems with setting up new Apple I-phone

Jeez! Give me my Android any day.

Mr. Bayard was shipped a new Apple I-phone for his new job. I'm supposed to set it up for him. I have never had an Apple product. Been working on it all day and its making me kind of crazy.

I've finally gotten to the screen where its wanting my wifi password. Problem? I put the passwords for everything into the Memos on my android phone. It wiped out all those files last weekend. I've tried a couple different recovery websites now, and nada.

Any help, my technological friends?

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Arrow 15 replies Author Time Post
Reply Problems with setting up new Apple I-phone (Original post)
Bayard Jun 2020 OP
Phoenix61 Jun 2020 #1
Bayard Jun 2020 #3
wryter2000 Jun 2020 #5
Bayard Jun 2020 #6
CloudWatcher Jun 2020 #11
CloudWatcher Jun 2020 #9
CloudWatcher Jun 2020 #7
HuskyOffset Jun 2020 #8
Sherman A1 Jun 2020 #2
Bayard Jun 2020 #4
CloudWatcher Jun 2020 #10
stopbush Jun 2020 #12
PBC_Democrat Jun 2020 #13
CloudWatcher Jun 2020 #14
Bayard Jun 2020 #15

Response to Bayard (Original post)

Fri Jun 26, 2020, 02:48 PM

1. Is it your router or are you renting it?nt

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Response to Phoenix61 (Reply #1)

Fri Jun 26, 2020, 03:08 PM

3. My router

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Response to Bayard (Reply #3)

Fri Jun 26, 2020, 03:37 PM

5. I couldn't remember my router password once

And the Direct TV tech found it printed on the router. Try looking there for something that looks like your password.

And once you find it, write it down in several places. I'll never lose mine again.

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Response to wryter2000 (Reply #5)

Fri Jun 26, 2020, 03:41 PM

6. There is a password on the router

But I think it got changed to something else, because its not working.

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Response to Bayard (Reply #6)

Fri Jun 26, 2020, 04:16 PM

11. router login password ...

Just a guess, but the password printed on the router might be what's needed to login to the router instead of your wifi password.

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Response to wryter2000 (Reply #5)

Fri Jun 26, 2020, 03:45 PM

9. factory reset

Usually routers have a reset procedure where you can reset it to factory defaults. Then connect to it with a web browser and set it up again.

Not something to do if you don't have to, but it's an option

Being careful not to lose passwords is much simpler!

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Response to Bayard (Reply #3)

Fri Jun 26, 2020, 03:43 PM

7. WiFi network names and password are set in the router

You "should" be able to login to the router (with a web browser) and change the names and passwords of your wifi networks. The details are specific to the kind of router, but it's usually not too hard to follow your nose once you've logged into it.

Connecting is usually to a URL like "http://192.168.0.1" and giving the name & password that are written on the bottom of your router

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Response to Bayard (Reply #3)

Fri Jun 26, 2020, 03:43 PM

8. Do you remember if you changed the default password for the router?

If you didn't, you should be able to find it in the manual for the router, either a printed one that came with the router or a PDF from the manufacturer's website.

If you can't remember what the password is and the default one doesn't work, there should be a way to reset the router to factory condition, which will set the password back to the default. It will also wipe out any changes you've made to the settings. The reset procedure should also be in the manual.

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Response to Bayard (Original post)

Fri Jun 26, 2020, 02:49 PM

2. I have no problem with Apple products

Hope you have that WiFi password written down somewhere or can find a means of recovering it.

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Response to Sherman A1 (Reply #2)

Fri Jun 26, 2020, 03:09 PM

4. I did

In Memo on my phone. Vanished.

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Response to Bayard (Reply #4)

Fri Jun 26, 2020, 04:08 PM

10. wifi password saved for you ...

If you're using it now, then some device you own has it saved. On MacOS there's the keychain utility that saves passwords, and with a few clicks, will show them to you. I'd go into more details, but you're not an Apple user so I'll skip that ...

But on windows there is this ability as well see https://support.microsoft.com/en-us/help/4023501/windows-find-wireless-network-password

hope this helps ...

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Response to Bayard (Original post)

Fri Jun 26, 2020, 05:56 PM

12. Sounds like the problem isn't with your iPhone...

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Response to Bayard (Original post)

Sat Jun 27, 2020, 09:03 PM

13. This is not a lecture ... just a suggestion

I'm in my mid 60s and the memory is not what it used be (and it only used be average).

I created a folder in my email account cleverly named Passwords.

Every time I created a new account anywhere or if I change a password - I send myself an email with the account info.

It has saved me many times and will help my daughter a lot when my hourglass runs out of sand.

Of all the suggestions I've read - resetting the router my be the best way to go.

Then use a very easy to remember password, something like street name and marriage year.

Best of luck to ya

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Response to PBC_Democrat (Reply #13)

Sat Jun 27, 2020, 09:50 PM

14. secrets and passwords and email servers!

Just a reminder that this might not be a great idea if whatever holds your email is not secure! It's a gold mine for any hackers that get access to your email.

If your "passwords" email folder is only saved on your local computer, that's probably ok (especially if your computer's disk is encrypted). But ... if your email is in the cloud (google, microsoft, yahoo, whatever) it's almost certainly *not* encrypted. And it's at risk of being scooped up by hackers/anonymous/NSA/China/disgruntled-employees/whatever.

Of course, if it's only saved on your local computer, then you need to be sure to have backups in case the computer's disk dies. And those backups should be encrypted as well!

Hope this makes sense, security is hard.

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Response to Bayard (Original post)

Sun Jun 28, 2020, 11:51 AM

15. Thanks to all that responded



Mr. Bayard finally said--okay, my company is supposed to handle this after all. I tossed the demon-possessed thing to him.

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