Still have some problems on my computer - can't remove a program I need to.
Some five weeks ago, I installed Adware virus protection on my computer. Less than two weeks later, I started having problems.
I realized once problems were mostly resolved, I needed to get rid of Adware and use MSE.
However, when I go to the Control Panel and then to "Add/Remove Program" function,I can select the Adware program, and click to remove, but it won't get removed. Instead the computer locks up, so I have to reboot.
I also can't eliminate the "LavaSoft" homepage that immediately had installed itself as my homepage when I first downloaded the Adware "virus protection" suite.
Also, I keep getting the message (while browsing the internet) that some Shockwave file is hanging up, and do I want to continue or stop it? I'd love to know what to do about that - as after the third of fourth announcement of this problem, computer locks up, regardless of whether I choose to continue it or stop it....
The program Security Task Manager tells me that the Internet Explorer is on and constantly running the Download program. Since I use Mozilla Firefox as my browser, why is this the case? That seems REAL weird, as I don't remember that being the case two months ago. Shouldn't that program run only when asked to run?
ret5hd
(20,491 posts)mockmonkey
(2,815 posts)To remove:
http://www.lavasoft.com/mylavasoft/support/supportcenter/faqs/how-to-uninstall
Also:
1. Click "uninstall Ad-Aware" in the lavasoft folder of your start menu
2. If it does not work, open your control panel, click add/remove programs and locate Ad-Aware SE
3. If it still does not work, locate and run (double-click) the file "unwise.exe" (the .exe might not be shown). It should be found in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\
If that does not work, or if you get a message saying something like "Can't find Install.log," perform a manual uninstall, which is not a very difficult procedure. Do the following:
1. Click on "my computer" and navigate to your Lavasoft Ad-Aware folder (C:\program files\lavasoft\ad-aware \
2. Run the file unregaaw.exe
3. Delete the entire ad-aware folder
4. Delete your Lavasoft Ad-Aware link in your start menu (if present)
5. Delete the Ad-Aware icon(s) from your desktop(if present)
6. Navigate to C:\Documents and Settings\[User Name]\Application Data\Lavasoft and delete the entire Lavasoft folder.
7. Empty your trash bin
8. Reboot.