When being on hold using the iPhone

[question everything]

Hey, I am new at this. Being on hold when the screen starts to fade I tap it because I am afraid that when it is dark I will be disconnected. Will I?

[Ocelot II]

1. No, the screen goes dark to conserve the charge. The call won't disconnect.

[question everything]

4. Thank you.

[MOMFUDSKI]

2. No.

You can minimize the phone call screen and play a game or do anything else by opening a new ‘screen’ or 2 or 3. Can still speak to the person you are talking to. Have fun!

[question everything]

5. Thanks. Too much for me now.

[Phoenix61]

9. You put them on speaker phone

Then you can go to the internet. Super helpful when talking to customer service etc. For example you can look at information about an order while talking to the service person. No need to write down order numbers etc.
Or you could go to your e-mail and ask them about a particular one you got without having to print it out. All very handy things to be able to do. To get back to the call screen just tap the little green phone on the top left hand corner.

[unc70]

3. You can even put them on hold, answer a second call

[question everything]

6. I don't know that a second call can be accepted. So far, just basics

[WestMichRad]

7. When you're on a call and someone else rings you...

… you’ll be offered choices of what to do (put first caller on hold and answer second, or ignore 2nd caller). Easy-peasy!

[unc70]

8. Second call can be accepted. Also conference calls

You can conference up to five (?) separate calls with your iPhone. It is all fairly straightforward. Just follow the menus.