Pets
Related: About this forumQuestion anout Chewy.com Update
Last edited Sun Oct 10, 2021, 07:07 PM - Edit history (2)
Hi All,
I have seen folks say how much they love this company.
Getting desperate here. Picky kitty only eats 1 flavor of Fancy Feast Classic & cannot find anywhere!
Otherwise sweet, docile kitty gets evil if she doesn't get her beef & chicken pate. Seriously destructive.
How does Chewy ship p& have you found deliveries to be prompt?
Tyia!
Order placed! Ty all so much!
Sanity Claws
(21,822 posts)My cat likes that flavor too.
Chewy has had some problems getting some flavors of Fancy Feast. If they have what you are looking for, you should get the delivery in 2-3 days. I've ordered from them for several years now and only one delivery was more than 3 days.
SheltieLover
(57,073 posts)USPS / UPS / FEDEX?
TY!
MontanaMama
(23,238 posts)If it is going to be delayed, Chewy emails you to tell you.
SheltieLover
(57,073 posts)Sanity Claws
(21,822 posts)Instead they will ask if you want to be notified when it is back in stock.
SheltieLover
(57,073 posts)Hoyt
(54,770 posts)MontanaMama
(23,238 posts)I have stock in the company. I dont
just so we are clear.
You can set up a pet profile in their website and have food shipped to you on a schedule
whatever schedule you choose and you get a discount for what they call auto ship. If you find that you have too much food and want to delay or skip a shipment, thats easy to do online with a couple clicks. Ig you dont want auto ship you can just order whenever you want food
they ship pretty quickly. However, shipping for everyone right now is a little wonky so keep that in mind. They use FedEx at least in my part of the world.
You can get prescriptions from Chewy and theyll do the legwork of getting the prescriptions authorizations from your vet
refills can be done via their auto ship program as well.
Once I ordered a bird toy that was too big for my little parrot
I called and asked if I could exchange it
I told the guy that it was my fault and I ordered the wrong size etc. He suggested I donate the toy to a shelter and he sent me the correct size toy at no charge. Thats happened twice now that I think about it
once with a cat bed that my cat wouldnt go near
in fact he would hiss at the bed. Chewy told me to donate it to a shelter and they refunded my money. I cant say enough about them.
SheltieLover
(57,073 posts)I'll check thek for HW preventative, to. Ty for the reminder!
I'm going to see if in stock & order. Down to 6 cans.
Polly Hennessey
(6,746 posts)if delayed they let you know. I also use their pharmacy for weight management food for my cat and Cerenia for occasional sensitive stomach for my Great Pyrenees. Their prices are good. Occasionally, they will be out of stock for Science Diet Sensitive Stomach dog food. Once I received a shipment of Hills Science Diet canned dog food and two cans had tops that had leaked. I told them I was not comfortable using any of the cans. They promptly sent me another case.
SheltieLover
(57,073 posts)Ty for sharing! I'm going to order & look into HW preventative as well.
dameatball
(7,380 posts)dependable service. They also give a price break for what they call "autoship." I sent them a copy of my cat's prescription and they ship me whatever is required, on the correct schedule. Beats having to drive to the vet and price is about the same.
Once I accidentally ordered two 24 packs of the wrong size of cat food. I called their customer service and asked if I could send it back. They told me I could just keep it or donate it to a shelter or rescue. Then they sent me the correct size at no additional cost. I was impressed. Very good company.
SheltieLover
(57,073 posts)Tyvm for sharing!
randr
(12,408 posts)Had a mix up in order once, they credited me and had me donate the wrongly delivered item to a local shelter
When my good pal died they sent me flowers.
Deuxcents
(15,777 posts)They are great in my book. When my sweetheart, Angie, died, I got flowers, too. I was blown away with their kindness.
AZSkiffyGeek
(10,806 posts)Its a nice touch.
SheltieLover
(57,073 posts)That is really sweet! Sounds like a great company! I'm going to see if kitty's flavor is in stock & order it up.
SharonClark
(10,005 posts)You can also get it on Amazon - free shipping with an order of $25.
SheltieLover
(57,073 posts)CountAllVotes
(20,854 posts)I haven't been a great customer since receiving some old dry food for my cats. They replaced it because the food was expired.
Has anyone else had this problem?
I've been doing Target and even Walmart lately.
SheltieLover
(57,073 posts)Ty for sharing!
CountAllVotes
(20,854 posts)I still buy other things from them, like cat scratchers and toys.
Xoan
(25,294 posts)nocoincidences
(2,195 posts)Reliable delivery, great selection!
SheltieLover
(57,073 posts)AZSkiffyGeek
(10,806 posts)They were due to supply chain issues over the past year. Chewy gave us coupons for our inconvenience. Usually it is 1-2 days because they have a warehouse in town, two delayed deliveries were around 5 days coming from across the country, the third they e-mailed to say it was out of stock and I was able to reorder a different flavor and get that in a couple days.
SheltieLover
(57,073 posts)Sounds like a great company!
Bayard
(21,805 posts)And they generally have the best prices. I get dog and horse meds from them, on autoship. They email me when its coming, or if there will be a delay.
I'm going to look into dog HW preventative there, too.
Freddie
(9,232 posts)The boys would only eat Fancy Feast Gourmet Naturals Chicken and Gravy and they send me 12-packs of just that. But now Andy is recovering from minor surgery due to urinary crystals and I have to change them to prescription food (vet said its fine for our other cat to eat it too). Once we find ones they will eat Chewy will contact the vet for her prescription.
SheltieLover
(57,073 posts)I hope he is all better soon!
Ty for rec on Chewy! I love them! Ordered today!
Woof is the current $15 promo!