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Tue Feb 9, 2016, 10:58 AM

I purchased a Star membership on Sunday.

Do I receive valentine hearts for that purchase?

9 replies, 3420 views

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Arrow 9 replies Author Time Post
Reply I purchased a Star membership on Sunday. (Original post)
gademocrat7 Feb 2016 OP
Rhiannon12866 Feb 2016 #1
CBHagman Feb 2016 #2
Rhiannon12866 Feb 2016 #3
CBHagman Feb 2016 #4
Rhiannon12866 Feb 2016 #5
CBHagman Feb 2016 #6
Rhiannon12866 Feb 2016 #7
CBHagman Feb 2016 #8
Rhiannon12866 Feb 2016 #9

Response to gademocrat7 (Original post)

Tue Feb 9, 2016, 02:28 PM

1. If you weren't given hearts to share after that purchase, I'd pose the question to Skinner

In Ask the Administrators. I've noticed more than one question like yours posted there and Skinner gave the posters hearts to share.

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Response to Rhiannon12866 (Reply #1)

Wed Feb 10, 2016, 12:25 AM

2. I have the same problem...

...and have already posed the question to Skinner but received no response.

I received the renewal notice with no indication that DU would continue the Valentine hearts tradition. If I'd known, I would have delayed purchase until I could get the hearts without putting in a query.

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Response to CBHagman (Reply #2)

Wed Feb 10, 2016, 10:12 AM

3. Did you pose your question in Ask the Administrators?

I've seen several posts there from DUers with the same problem and, between Skinner and Elad, they have taken care of the problem right away. That seems to be the way to go, so I'd give that another try. Good luck...

http://www.democraticunderground.com/12599521

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Response to Rhiannon12866 (Reply #3)

Sun Feb 14, 2016, 01:02 AM

4. I have now...

...but there has been no response to that query, and my email has also gone unanswered.

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Response to CBHagman (Reply #4)

Sun Feb 14, 2016, 12:51 PM

5. Sorry about that...

Skinner seems to have nearly caught up with the unusual number of queries this week, hoping he lets the heart week run a little longer this time since numerous DUers have run into problems this time around.

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Response to Rhiannon12866 (Reply #5)

Sun Feb 14, 2016, 03:20 PM

6. I did send another email.

But I assume the party's over today.

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Response to CBHagman (Reply #6)

Sun Feb 14, 2016, 03:38 PM

7. One thing I have noticed

Is that Skinner doesn't often post on weekends. But since the Valentine heart campaign is such a huge favorite here, I'm hoping he extends it for a day or two since I wouldn't be surprised if many of the unanswered questions in AtA are similar to yours. There seem to be a few glitches this time around...

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Response to Rhiannon12866 (Reply #7)

Sun Feb 14, 2016, 04:02 PM

8. Well, this is over the course of a week...

...so I'm not inclined to believe I will receive a timely answer. And again, multiple people have found belatedly that their renewal merited them no valentine hearts. This is a real departure from previous years.

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Response to CBHagman (Reply #8)

Sun Feb 14, 2016, 06:42 PM

9. Thanks for the reminder!

I must remember to give Elad a heart. I imagine that he's been pretty busy, keeping up with all the glitches this time around... Though I did notice that the queries that Skinner was able to answer were solved right away, except for the issues with PayPal, which has nothing to do with DU.

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