DU Community Help

rhiannon55

(2,776 posts) Wed Jan 30, 2019, 07:41 PM Jan 2019

Why can't I stay logged in?

I didn't use to have to log in every time I went into DU. Now--even though I always click "keep me logged in"--I have to log in again even if I've just been away for an hour. What's up with that?

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4 replies

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Why can't I stay logged in? (Original Post) rhiannon55 Jan 2019 OP

Are you auto-clearing your cookies after you shut down your browser? Dr Hobbitstein Jan 2019 #1

Log out then delete all your cookies from DU. Skinner Jan 2019 #2

How do I do that on an iPhone? rhiannon55 Jan 2019 #3

This has just recently been happening to me too. llmart Feb 2019 #4

Dr Hobbitstein

(6,568 posts)

1. Are you auto-clearing your cookies after you shut down your browser?

Reply to rhiannon55 (Original post)

Wed Jan 30, 2019, 07:44 PM

Jan 2019

That would do it.

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Skinner

(63,645 posts)

2. Log out then delete all your cookies from DU.

Reply to rhiannon55 (Original post)

Wed Jan 30, 2019, 10:05 PM

Jan 2019

Log back in and check the box to stay logged in. That should fix it.

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rhiannon55

(2,776 posts)

3. How do I do that on an iPhone?

Reply to rhiannon55 (Original post)

Thu Jan 31, 2019, 12:58 AM

Jan 2019

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llmart

(17,459 posts)

4. This has just recently been happening to me too.

Reply to rhiannon55 (Original post)

Mon Feb 4, 2019, 04:01 PM

Feb 2019

Although I don't get logged out every time I leave DU, only occasionally. I've been on DU for years and this has never happened before. It just started within the past couple of months.

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