I keep having to sign in. I'm a star member

and can’t think of how this has changed. I’ve never had to keep signing whenever I go to another website. Yes I check the remain logged in box. I’ve checked my settings and can’t find a way to correct this!

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9 replies	Author	Time	Post
I keep having to sign in. I'm a star member (Original post)	rainy	Feb 2020	OP
I do too, but figure it's my settings on my computer	Rorey	Feb 2020	#1
Likely a browser or security setting... If your browser is set to "clear cache" every time it closes	hlthe2b	Feb 2020	#2
Are you using the same device?	dewsgirl	Feb 2020	#3
the way that you "stay logged in" on websites like this....	jberryhill	Feb 2020	#4
Private browse was it:)	rainy	Feb 2020	#8
about twice a month i have to as well	samnsara	Feb 2020	#5
I read on my phone and have to do a restart.	OregonBlue	Feb 2020	#6
I just discovered I had switched to private browse	rainy	Feb 2020	#7
Me too. It's really irritating when	lunatica	Mar 2020	#9

Response to rainy (Original post)

Fri Feb 28, 2020, 09:23 AM

Rorey (6,779 posts)

1. I do too, but figure it's my settings on my computer

I just generally keep my DU window open, because I pop in and out throughout my day. (Yes, I'm on here - mostly reading - way more than I really should be.

) I''m not too bothered by the inconvenience of having to check that box.

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Response to rainy (Original post)

Fri Feb 28, 2020, 09:24 AM

hlthe2b (85,145 posts)

2. Likely a browser or security setting... If your browser is set to "clear cache" every time it closes

or the settings for cookies are set to the highest level (not allowing DU access) that could be an issue. Ditto if your internet security package has reset to a more extreme level of blocking cookies.

There are other reasons too, but you might start there.

Here's an article on the issue from Firefox that might give you a start:
https://www.labnol.org/software/stay-logged-in-with-firefox/8094/

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Response to rainy (Original post)

Fri Feb 28, 2020, 09:24 AM

dewsgirl (14,499 posts)

3. Are you using the same device?

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Response to rainy (Original post)

Fri Feb 28, 2020, 09:36 AM

jberryhill (62,444 posts)

4. the way that you "stay logged in" on websites like this....

...is due to your browser (the software you use to look at stuff on the web) being set to accept a small file from the site with a unique identifier. If you go away and come back, the site can check if that file is still there to say "yes, this is the person that was logged in before".

These types of files - cookies - can be used for a variety of purposes, not all of which are welcome. For that reason, browser software (chrome, safari, firefox, etc.) has settings that can be used to reject these files. On top of that, some anti-virus software or plugins, or ad-blocking software, can cause your system not to accept these types of files.

So when you say "I've checked my settings", there's no way to know whether you mean your operating system's general security and privacy settings, the security and privacy settings of your browser, or the settings on some other type of software or plug-in that might be the source of the issue.

If you are using, for example, "private browsing mode" in any of various browsers, then persistent login will not work.

If you are using a browser which has a "forget history" mode, then persistent login will not work.

If you are rejecting cookies for whatever reason, persistent login will not work.

For a single browser, there can be multiple answers to the question of why persistent login is not working. Here are some answers for Firefox, for example:

https://support.mozilla.org/en-US/questions/1176200

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Response to jberryhill (Reply #4)

Fri Feb 28, 2020, 01:11 PM

rainy (5,763 posts)