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Tue Nov 3, 2020, 01:05 AM

Have tried to renew my star membership

but when I click on one-time payment without a paypal account, a log-in window comes up to log into paypal.
I don't want paypal and I don't have a paypal account. help.

And, btw, getting hold of the DU administrators is like pulling teeth. Never used to have this problem. ????

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Response to joshdawg (Original post)

Tue Nov 3, 2020, 01:07 AM

1. If I recall, you will do it through paypal as a guest as the only option.

did mine that way last month.

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Response to joshdawg (Original post)

Tue Nov 3, 2020, 01:08 AM

2. On the PayPal screen

Scroll all the way down to the grey button which says "Pay with Debit or Credit Card" -- you won't have to log in to PayPal if you do that.

Thank you!

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Response to EarlG (Reply #2)

Tue Nov 3, 2020, 01:10 AM

3. I clicked on that and nothing happened.

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Response to joshdawg (Reply #3)

Tue Nov 3, 2020, 01:15 AM

4. My thought is that since apparently no one can register as a new member right now,

it may be that you also can't renew your star membership. You might want trying to PM one of the guys in charge.

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Response to joshdawg (Reply #3)

Tue Nov 3, 2020, 01:16 AM

5. You should get the spinny padlock thing

and then the Guest Checkout page. If that's not coming up, I'm afraid I'm not sure what the problem is -- it must be at PayPal's end, unless you've got a browser extension or something that's blocking the page...

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Response to EarlG (Reply #5)

Tue Nov 3, 2020, 01:23 AM

6. Thanks.

I'll try again later.
It could just be that I have "fat fingers".

Ummmm, can you enlighten me on what a "browser extension" is?
Not sure I've ever heard of that before. just curious.

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Response to joshdawg (Reply #6)

Tue Nov 3, 2020, 01:38 AM

7. That would be something like an adblocker

or a JavaScript blocker an extension is a browser addon that changes its default functionality. Extensions can sometimes interfere with the way a page loads. But it sounds like you are not using anything like that.

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Response to EarlG (Reply #7)

Tue Nov 3, 2020, 01:47 AM

8. Thanks, that info gave me pause.

I have what is called an adblocker that I renew every year................that may be the problem even tho' I had this last year and didn't have any trouble renewing my star membership. heavy sigh
I think I'll just kick back and worry about it later. Heck, if nothing else, I can always send you guys a check. That will work, I hope.
Really appreciate your time and info on this issue. Hope you have a great election day, I know I will when trump gets his butt kicked out.

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Response to joshdawg (Original post)

Tue Nov 3, 2020, 01:47 AM

9. I see a star by your name! Something worked to put it there.

Whatever the problem was, is now fixed!

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Response to CaliforniaPeggy (Reply #9)

Tue Nov 3, 2020, 01:50 AM

10. Well, it's only there temporarily,

until paypal gets their act together..................or my act, I'm not sure anymore.

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Response to joshdawg (Original post)

Sun Nov 15, 2020, 04:16 PM

11. I'm having a similar problem. I click on the PayPal one time button, but no link to DU shows up.

So, I don't know who to pay.

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Response to GoneOffShore (Reply #11)

Mon Nov 16, 2020, 12:44 AM

12. I sent'em a check.

Hope they got it. My star is still there so...............

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Response to joshdawg (Reply #12)

Mon Nov 16, 2020, 02:10 AM

13. I would but it'll take 2 weeks to get there. I'm in France.

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