HomeLatest ThreadsGreatest ThreadsForums & GroupsMy SubscriptionsMy Posts
DU Home » Latest Threads » Forums & Groups » Main » Community Help (Forum) » How do I stop having my m...

Sun Mar 2, 2014, 09:05 AM

How do I stop having my membership $$$ charged to my credit card automatically...

It won't be due until June but I would like to take care of it now.

11 replies, 4346 views

Reply to this thread

Back to top Alert abuse

Always highlight: 10 newest replies | Replies posted after I mark a forum
Replies to this discussion thread
Arrow 11 replies Author Time Post
Reply How do I stop having my membership $$$ charged to my credit card automatically... (Original post)
Walk away Mar 2014 OP
antiquie Mar 2014 #1
ManiacJoe Mar 2014 #2
Walk away Mar 2014 #3
cbayer Mar 2014 #4
Walk away Mar 2014 #5
Indykatie Mar 2014 #6
Walk away Mar 2014 #7
Indykatie Mar 2014 #8
Walk away Mar 2014 #10
Walk away Mar 2014 #9
Indykatie Mar 2014 #11

Response to Walk away (Original post)

Sun Mar 2, 2014, 09:56 AM

1. Email Skinner (contact bottom of page)

 

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Original post)

Sun Mar 2, 2014, 02:59 PM

2. Check your PayPal "subscriptions"

... if you are using PayPal.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Original post)

Mon Mar 3, 2014, 01:19 PM

3. I didn't use PayPal and I emailed "contact" address but no answer.

Any other ideas?

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Reply #3)

Mon Mar 3, 2014, 08:06 PM

4. I would suggest you post this in the Ask the Administrators group.

http://www.democraticunderground.com/?com=forum&id=1259

I think Skinner would make it happen for you pretty quickly.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to cbayer (Reply #4)

Mon Mar 3, 2014, 09:18 PM

5. Thanks. I just sent another email so I'll wait a bit. nt

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Original post)

Fri Mar 7, 2014, 07:15 PM

6. Skinner Does Nor Respond to E-mail

I want to move off auto pay too. They have charged my account twice and yet could not manage to respond to my repeated messages asking them why they failed to give me a star. They have charged me the $42 again which is twice in an 8 month period. I can't believe you have to work so hard to find out how to stop the automatic deductions.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Indykatie (Reply #6)

Fri Mar 7, 2014, 07:32 PM

7. so, did you find out how to stop them?

or are you still trying??

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Reply #7)

Fri Mar 7, 2014, 07:50 PM

8. There is No Info Anywhere on How to Stop The Auto Payments

I have a number of issues with the DU auto pay system. They give you no notice that they are about to deduct the payment until it has been completed and the notification is only posted in your DU mail box. All other sites that I support send me a notice ahead of time to my personal E-mail and you can find out how to stop or change the payments on their site. I did not sign up for recurring payments or if I did I certainly didn't realize it.

I have sent an e-mail to Earlg and Skinner at the contact addresses noted and will let you know if I hear back. I was going to post a question in the Admin Forum but there are messages sitting there that are a month old and have never been approved to be posted so you can see what the actual question is which raises the question why do these posted questions and comments have to be vetted and approved before being made public. This does not strike me as a site being well managed. Well at least they assigned my star this time around.

PS I also looked to see if I could block a payee from my PayPal account but it doesn't seem like I can.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Indykatie (Reply #8)

Sat Mar 8, 2014, 10:37 AM

10. I rcvd an email from Skinner this morning and everything is taken care of.

Hopefully it will be the same for you.

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Original post)

Sat Mar 8, 2014, 10:35 AM

9. I just received an email from Skinner and everything is taken care of. nt

Reply to this post

Back to top Alert abuse Link here Permalink


Response to Walk away (Reply #9)

Sat Mar 8, 2014, 04:31 PM

11. Still No Response from Skinner on My Message

Walk away, how did you reach out to Skinner with your request?

Reply to this post

Back to top Alert abuse Link here Permalink

Reply to this thread