Comcast is boosting internet speeds, but not for cord-cutters

[wonkwest]

14. Comcast is better

Everyone I know who has AT&T has had issues. I've had Comcast in California for the better part of a decade, and I can count on one hand the number of times my internet has gone out. And usually it's only for a half hour or so.

I have anywhere from 6-10 devices in my place running on the wifi network, and I've never had any noticeable slowdowns.

I know Comcast's corporate policies are evil - we'll have to see how net neutrality pans out - but I really haven't had any problems with them on the customer/service level.

Except tech support. Their tech support sometimes doesn't know their ass from their elbow. It's totally mystifying. I had an issue two weeks ago for a weird equipment issue. I talked to two guys and two supervisors. No one could figure it out. They all said I should go to the store and exchange the equipment. On a whim, I did some googling. Found the solution. It was a reaaaaaaallly easy issue. Four tech support types including supervisors didn't know a two second solution. Like I said, mystifying.