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Solly Mack

(97,138 posts)
3. I'd imagine the new form - and it is new - allows them to prioritize the questions/requests
Wed Jul 18, 2018, 02:44 PM
Jul 2018

in terms of importance, thereby saving them time and allowing them to address time sensitive issues quicker.

Some matters are more time sensitive than others.

A problem about a donation for star membership would be deemed important - as people want to know if money they've spent has been received and documented.

Glitches that could indicate a hack or a problem with the server (or whatever) are also important.

It reduces wading through the petty to get to the necessary.

Not saying everything else is petty - but petty does happen.

I have not seen a formal announcement.

I am only speculating.

Recommendations

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Not that I have seen. demmiblue Jul 2018 #1
They also seem to be drastically limiting the topics on which questions can be posed. PoindexterOglethorpe Jul 2018 #2
The new format takes care of questions like that since you can no longer see ATA Autumn Jul 2018 #4
I'd imagine the new form - and it is new - allows them to prioritize the questions/requests Solly Mack Jul 2018 #3
DU is 17-1/2 years old. Adult supervision is no longer necessary. Ptah Jul 2018 #5
Hmmm, Hekate Jul 2018 #11
Perfect. lamp_shade Jul 2018 #15
Yeah, no. Blue_Adept Jul 2018 #17
Nothing in Announcements about it. progressoid Jul 2018 #6
I would have expected an announcement post, but there is none... hlthe2b Jul 2018 #7
Is that pinned post missing as well from GD? GusBob Jul 2018 #8
I just noticed the icon on Latest Page was odd colored and checked to uppityperson Jul 2018 #9
I didn't notice until another DUer pointed it out to me Rhiannon12866 Jul 2018 #10
Just another piece that makes me feel like the admin has abandoned the site Blue_Adept Jul 2018 #12
I kind of feel the same. I have not renewed my star for that reason. Tipperary Jul 2018 #13
I use The Avocado Blue_Adept Jul 2018 #14
Thanks for the addy.👋 irisblue Jul 2018 #18
I use the same name there, say hello! Blue_Adept Jul 2018 #19
See Post #5 lamp_shade Jul 2018 #16
same here JonLP24 Jul 2018 #21
Whatever it is, I blame Bernie Sanders... hunter Jul 2018 #20
If you want to lose that insipid blue icon, EarlG tells us how: Brother Buzz Jul 2018 #22
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