Cops taser 87yo woman while gardening with a knife.

[Lee-Lee]

62. That's often a huge problem especially in bigger cities

I was lucky enough to work in a small rural county, there were two dispatchers that answered 911 and dispatched police, fire and EMS. It was a workload but they worked hard and because it was one person who took the call and dispatched us they could feed us all the relevant info.

Go to larger places and you will have one group of people who only answer 911 calls and they put the info in a computer that pops up on the screen of the dispatchers for police, fire or EMS. So a lot can get lost in the process. It’s far easier to get info over when the same person hears the caller and tells the dispatcher than when on person heats the caller, has to type it on a screen, someone else reads it and then they relay it.