AC company convinced 103-year-old WWII vet to pay $24K, son says

[VOX]

12. Steve Klein's personal feedback on Orangutan's website:

This company should be severely punished for such shameful practices.

A case of blatant elder financial abuse perpetrated on my 102 year old father by Orangutan Home Services. Went to my father's home to repair one AC/heating unit on his roof top. Convinced him that he needed 2 brand new units. Signed him to a replacement contract at absolutely predatory pricing, including $4000 in extended warranties for a 102 year old man. Although he could have paid for the units easily with a check, Orangutan also had him sign a finance arrangement with GreenSky Financial. The terms of the financial arrangement were 12 years at 9.99% a year. If you do the arithmetic, that's $40,000 for a $24,000 system - that was shockingly overpriced at $24,000. A truly royal screwing for a helpless old man. Additionally, Orangutan did a terrible installation job. The Registrar of Contractors was called in and found the installation was found to be deficient in 13 different areas - and Orangutan had damaged the roof during the installation. My father can't handle his own business affairs - and Orangutan took complete advantage of him. Beware of Orangutan. They're extremely bad people.