ALDI: "I'm sorry. We don't have cameras in our parking lot. The quarters are to return the carts."

[RockRaven]

1. It occurs to me that there is a difference between not having cameras and *saying* they

don't have cameras.

I could see a corporate policy of "those recordings are for OUR use, not for customers to use in disputes against each other, so just deny all customer requests/questions." After all, it is always possible one of the employees caused damage to a customer's vehicle themselves, and the company would not want to hand over evidence of their own liability. As a top-down corporate policy, never sharing the recordings, and even denying their existence to inquiring customers (outside of a law enforcement/court proceeding, of course) would make a lot of sense if you assume corporate policies are amoral.

It does not necessarily mean the person you spoke to knew they were lying to you, maybe they were even been misled by their superior.

But I'm straying into tin-foil-hat land. Probably they really don't have cameras. Probably they don't have cameras because a) they're being cheap and b) they don't want to document evidence of their own employees' behavior which rarely but non-zero-ly could be used against them.