They seriously can't figure out what is going wrong? F-cking idiots in charge. Its arrogance from the top down on what it actually takes to do the job and the limits of employees.
I see this OVER and OVER in industry. And they *genuinely* believe they are interested in safety but that they "don't have to pay the price" in actual practice and can continue to push and metricize everything.
When you track and enforce metrics like this you *take the human element* out of safety. And that is a recipe for stupid.
One “work standard” paper, as employees call them, dictated how employees should conduct themselves when taking on “non-routine” work outside their typical operating procedure. It was more than 20 pages long. Another work standard, dictating how employees should shut down machines to repair them, was about 25 pages long. One employee estimated that the total number of work standards reports were 1,000 pages combined.
“They really preach the gospel that we want everyone to be safe, but in the end, it’s all about productivity,” McKinney said.
Rather than slow down the factories or increase the workforce, internal company memos show that executives focused on changing employees’ “hearts and minds” and getting them to more tightly embrace the teachings of MBM.
Koch used the data to push employees to work harder. For years, Koch ranked each driver into three tiers: “green” for the top performers, “yellow” for the middle and “red” for the laggards. The results were publicly posted. If a driver ranked in the red zone for too long, he or she could be fired. Drivers sped up to keep their rankings high, according to multiple employees interviewed over several years. They were also expected to adhere to Koch’s detailed safety policy
“People aren’t wanting to slow down. They want to stay productive,” McKinney said. “When you work someone like that, they’re going to be tired and make mistakes.”
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