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In reply to the discussion: Amazon's Next-Day Delivery System Has Brought Chaos And Carnage To America's Streets -- But The [View all]Hortensis
(58,785 posts)when packages were misdelivered to our home on a completely different road with a completely different number. Now, we weren't acquainted with the purchaser, but he'd tried to play chicken and otherwise been obnoxious on his jet ski around my fisherman husband, so my husband, normally a very giving neighbor, refused to drop them by his house.
Instead, he called Amazon to arrange for them to be properly delivered. After the scheduled pickup was missed and Amazon re-called, we were instructed that 2 of the 3 packages had been replaced and told we could just keep those misdelivered packages!
That left the third to be picked up, and we left all 3 out, but again no one showed for the scheduled pickup. We called again, and were told the third one had been refunded and we could keep it also! This took most of a week and several lengthy phone calls.
Opening someone else's packages, even if they're now supposedly "ours," is not something I'm comfortable with. But, failing dropping them at his house, which neither of us would do at this point, we felt we should know what was in them before donating them to a charity shop. His purchases merely encouraged our old-fart opinions of this jerk, without revealing anything too perverted or illegal, but it's nothing we should know and one of them would make for some entertaining gossip.
And that's the thing: Amazon's delivery system committed a huge breach of customer privacy -- and deliberately involved other customers in it.
I called and complained about the delivery person's negligence and the privacy issue, but was given no reason to expect the privacy issue will be fixed immediately, though it must be well established in law.