General Discussion
In reply to the discussion: Amazon's Next-Day Delivery System Has Brought Chaos And Carnage To America's Streets -- But The [View all]MineralMan
(151,338 posts)They are rather predatory as a retailer, and have had a large impact on retailing that is negative for others trying to compete.
Other small businesses, though, are piggybacking on Amazon and some are doing well. Niche products that don't interest Amazon directly can be sold there in larger quanitities than you'd see operating independently.
Companies that contract with Amazon, though, have a tough job. Expectations are high, and profit margins are low. That has led to exploitation of workers at those contractors. There are a number of scams out there that prey on individuals who contract as delivery people for those contractors. The gig economy is a very, very difficult one.
Is that Amazon's fault? I don't know, really. If Amazon isn't monitoring the practices that its contractors use, then it can be Amazon's fault, at least in part.
Some are winning in this and some are losing. It's a new style of retailing. How it will all turn out, I don't know.