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In reply to the discussion: Jobless Economy [View all]

Grateful for Hope

(39,320 posts)
7. There is a little thing called 'customer service'
Fri Sep 7, 2012, 08:31 PM
Sep 2012

that kind of guarantees that this won't happen. Most people, imo, prefer to talk to a real person when it comes to complaints about products etc..

Also, I work as a programming developer in a financial environment. One of the hallmarks of development is that a project is never straightforward. It is always iterative, and I can't even imagine using a robot to get to the nuance of a project.

Finally, even McDonalds and other fast food places would need to have those robots programmed to anticipate every single complaint, every single out-of-the-ordinary order, in order to maintain customer satisfaction.

They can try, but they won't succeed.

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