There is no way that UIA should have been approved in mass first and catch the fraud if any exist later. It's not that hard. Yes, the system is the pits (as in MIDAS -- the UIA Online Application System) however, why again STEVE can your employees not answer the damn phone or respond to an online chat? Hell, with millions of Michiganders sitting at home with nothing to do with being furloughed, laid off or without work - start a training class for two weeks and give what would be temp workers the ability to take UIA calls.
People would feel better just knowing someone would answer the phone or a online chat request. Even if they cannot answer all of their questions. It's better than NOTHING as right now Michiganders seeking UIA have NOTHING.
What if a person does not have internet (as not every place in Michigan has Broadband) got or will be laid off, furloughed or lose their job in Michigan? They are screwed as the phone system to take a new claim now tells a person to go online to do so. This is just ridiculous, period.
Hey STEVE -- guess what, not having staff to answer the phone, online chat or allowing folks without internet file a claim by phone is not making the backlog ANY BETTER. It's making it MUCH WORSE as more people continue to be added onto the UIA system daily.
Gretchen needs to fire STEVE ASAP. Michigan's UIA System needs to be fixed ASAP. People need their checks ASAP! The phone should work and so should online chat ASAP.
This is imperative Gretchen. Please do it.
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