Has anyone been through passport application during the pandemic?

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2. I have no recent experience, but:

July 1, 2020

To prevent the spread of COVID-19 and protect our workforce and customers, we significantly reduced passport operations in March 2020. We temporarily suspended expedited passport processing and restricted service to cases involving life-or-death emergencies. As global conditions evolve and U.S. states begin to reopen, we are resuming operations in phases. We ask for your patience as we safely work on your application.

As of Wednesday, July 1, a total of 16 passport agencies and centers are in phase one of our three-phase reopening plan. During phase one, we are limiting appointments to customers who must travel internationally in the next 72 hours due to a life-or-death emergency. Go to our Passport Agency and Center page for more information.

You can apply at an acceptance facility or renew by mail now, but unless you have a life-or-death emergency, you will experience delays before receiving your passport and the return of your citizenship documents such as previous passports, and birth and naturalization certificates.

Learn more about our current state of operations and plans to reopen in phases on our COVID-19 Update page and our Frequently Asked Questions page.

https://travel.state.gov/content/travel/en/passports/how-apply.html