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In reply to the discussion: Update on my friend's situation with WellsFargo [View all]HillWilliam
(3,310 posts)The whole situation has been a nightmare all along.
The last time I saw Cindi in person a couple of years ago, she was fit and healthy. She had her beloved service dog Spook with her when she and Kirk came up for HillbillyBob's and my commitment ceremony. (They only live a couple of hours from us.) Right after that, Spook crossed the Rainbow Bridge. Only days after that, in the midst of her grief, she found a lump in one of her breasts.
Since then, it has been surgery, chemo, juggling bills, grinding fatigue, and unending stress. Through it all, WellsFargo has refused to return phone calls, switched contacts on her when they have spoken with her, repeatedly lost paperwork and made her and Kirk start over numerous times... the whole familiar nightmare.
All of her friends are at wits' end trying to help. Pretty-much all I can do is to try and spread the word. Maybe someone who's far wiser than I will say, "I have an idea. Let's try this..."
Anything is worth a shot to give some dignity to a terminally-ill woman and her husband.