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freedom fighter jh

(1,784 posts)
6. Sprint is slimy.
Tue Oct 9, 2012, 11:24 AM
Oct 2012

Sprint lies about the contract when you sign up.

I had to break my Sprint contract and the penalty was more than it should have been according to the formula they gave me when I signed up. Wouldn't have been too bad because my new company, Credo, promised to refund the penalty. But Sprint refused to send the final bill. They just wanted me to pay it, kept insisting that the hard copy I was asking for was a "duplicate," told me that "maybe" they might be able to print it for me if I came to their store, and then they were too busy trying to slime new customers into signing up. Jerks.

Even if I didn't have to pay the penalty in the end, I still wanted to know why it was so high. Got some manager to explain to me the formula they use. I pointed out that that was not the same formula I had been told at sign-up. He said no, the real formula is too complicated to explain. I said, "So Sprint lies." "No," he said, "of course not. Sprint doesn't lie."

Jerks. I want nothing to do with them.

Recommendations

0 members have recommended this reply (displayed in chronological order):

KICK. n/t ProfessionalLeftist Oct 2012 #1
I hope Cenk or Rachel or Lawrence gives a couple minutes of time to this issue. diabeticman Oct 2012 #2
signed and K&R! n/t ceile Oct 2012 #3
if you are in a shared contrct wth your abuser, dump the phone. Why would robinlynne Oct 2012 #4
Because you have to pay a penalty for ending the contract. nt freedom fighter jh Oct 2012 #5
How about you turn off the phone, and simply sign up with another provider? SheilaT Oct 2012 #23
Because now she's paying for the basic phone and the contract, too. Zalatix Oct 2012 #36
Somehow that strikes me as better than SheilaT Oct 2012 #38
But not as good as Sprint getting a clue. Zalatix Oct 2012 #41
That's true, but meanwhile she SheilaT Oct 2012 #42
Yes, but isn't it a fucking shame that when the shit hits the fan Zalatix Oct 2012 #43
Because they charge you out the wazoo to break the contract. lapislzi Oct 2012 #7
It said he could check on her calls etc - but I thought all that was password protected? sammytko Oct 2012 #16
Throw the phone in the Charles River and buy a Tracfone. MADem Oct 2012 #21
Sprint is slimy. freedom fighter jh Oct 2012 #6
It's too complicated to explain to pretty ladies. lapislzi Oct 2012 #8
They are awful! CrispyQ Oct 2012 #31
Tell them to stuff the fee and then contest it with the credit agencies. Zalatix Oct 2012 #37
I was a sprint customer Old Codger Oct 2012 #9
Signed. K&R avebury Oct 2012 #10
You don't have to get a contract with any of the major providers - just pay full price for the phone sammytko Oct 2012 #26
I am way to cheap to pay a lot for a phone. A avebury Oct 2012 #30
Credo Mobile will buy you out of your existing contract up to $350: beac Oct 2012 #11
Yes, they did for me. freedom fighter jh Oct 2012 #13
Great links, thanks. n/t lapislzi Oct 2012 #14
I have credo too... happerbolic Oct 2012 #17
Most telecom networks were built with tax payer subsidies wickerwoman Oct 2012 #29
perfect resolution! robinlynne Oct 2012 #32
Cell Phone SamKnause Oct 2012 #12
K&R ismnotwasm Oct 2012 #15
Thank you for sharing that. lapislzi Oct 2012 #20
He's a good man ismnotwasm Oct 2012 #22
You picked a good one! catbyte Oct 2012 #28
K&R n/t DeSwiss Oct 2012 #18
And if the ex put the phone in your name you can't cancel it Generic Other Oct 2012 #19
If the ex 'put the phone in your name' then the contract is not valid. You have to sign for it to MADem Oct 2012 #24
I wasn't behind on the bill Generic Other Oct 2012 #33
See, I would have been a total shithead and said, well it ain't gettin' paid anymore MADem Oct 2012 #34
It's amazing how handy a man's voice can be on the phone. LeftyMom Oct 2012 #40
Looking at some of the comments here, I see SheilaT Oct 2012 #25
AMEN - and make sure you can always pay ALL the bills by yourself. sammytko Oct 2012 #27
This is customary in many other countries. MADem Oct 2012 #35
... Gold Metal Flake Oct 2012 #39
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