One More Reason to Pre-Plan Your Funeral and to Consider Cremation

[MineralMan]

15. I shut down the funeral home's upselling efforts instantly.

I was not in the mood for it at all. As we were talking, I was looking at their web page. There would be no service, not even at the gravesite. So, the simple, relatively affordable caskets I chose were, of course, on the last page of their website.

"You realize that those caskets do not have gaskets?" the representative said. I responded with, "You realize that they are dead and will not care about that?" That ended the upselling.

The problem is that you are trapped by your grief and the sales tactics of that industry. You do not know your options, really, in most cases. I did know them, though, and controlled the process, as far as possible. I shifted into an "all business" mode and powered past their fake condolences and attempts at shaming. I insisted that they listen to me and do what I requested. I'm like that when stressed.