General Discussion
In reply to the discussion: So, What Happens When A Large Appliance You Ordered Online [View all]George II
(67,782 posts)....at the same time to get a little discount on all three. When the salesman looked in up on the computer, there was a THREE month backlog due to factory cutbacks. As it was we wound up getting them in less than two months.
But the point is we had a similar experience. The people who delivered it did a decent job of delivering them and putting them in place (even gave my wife some time to clean under the refrigerator!)
But, they weren't as good as your guys. They didn't connect the new vent hose for the dryer ("we can't get in there"
so just connected the old vent hose. And they didn't hook up the water to the new washer ("we aren't allowed to touch pipes in case we break one"
So basically the "installation" that was included meant they were only put in place and plugged in. We wound up getting a plumber to hook up the pipes.
But they did take the old appliances and the boxes and packing material.