General Discussion
In reply to the discussion: So, What Happens When A Large Appliance You Ordered Online [View all]MineralMan
(151,447 posts)There's a good reason for that. In fact, they disconnected the flexible gas line from the stove, rather than from the valve. If they had messed something up at the valve, they wouldn't be qualified or equipped to deal with that. They deliver stuff. They don't set it up, as a rule. They did shut off the gas valve, of course, and checked for any leaks, and double-checked to make sure.
As for the washer, I don't care if they connect the hoses to my water supply faucets or not. I can do that just fine. It's just that they're not plumbers and won't do anything that might damage plumbing fixtures, because they couldn't repair any such damage. In fact, I'll disconnect the hoses on the washer before delivery and unplug it. I'll even move the washer ahead of time, so I can clean under it.