I hate it when my local Kroger has NO attended check out counters.

[Nasruddin]

95. Experience is not good

My self check experiences in these parts (Northern CA) has not been good either.
It seems like the odds of a self check breakdown are pretty high for each item, so ... if you have a large number of items, eventually you're going to win the lottery. Then you're going to have to wait for the attendant to fix it - this is usually far longer than the checker takes to untangle a pricing snafu or a mislabel.

I've heard that the Home Depot self check has improved a LOT in the past year - I haven't used it, but then you usually have only a few items at a place like that (at least that's me - if it's a lot of material I've preordered). And I'm not fond of HD.

The grocery situation is a mess. If I have a few items, I'll chance it. Recently I was in a Safeway & the self check situation made the attendant look like a ping pong ball - every customer had a breakdown, & he was hopping from one to another, multiple times, trying to get 'er done. One person, acting as the checker, for about 9 self-service kiosks. The customers of that store vastly preferred the manual checker - but there was only one, and the line ran thru the store.

Sure, it'll work eventually. They can do their science experiments on someone else tho.