General Discussion
In reply to the discussion: 10 Types of Cashiers You Meet at The Supermarket (Video + Poll) [View all]hunter
(40,959 posts)I've witnessed some extreme patience and occasionally heroism from them in dealing with the worst possible customers.
A few weeks ago some huge white guy got frustrated with the kid bagging his groceries and then, for some unknowable reason, said a most vile racist thing which I only partly overheard and will not repeat. The bagger stepped back in shock, speechless. The clerk, who was less than half the size of the guy, instantly quit ringing up his groceries and told him to leave. He refused and started bellowing about how he knew the manager and she was going to lose her job. She came around and got between him and the bagger. He was still bellowing bullshit when the security guy hustled over and escorted him out without his groceries.
Everyone around, myself included, was telling the clerk, "Yeah, yeah, we heard him," and that she did the right thing.
She's still working there, as friendly as ever to 99.9% of the customers, even the grumpy unreasonable customers who are having an especially bad day.
But it's nice to know there are limits to "The customer is always right."