Frontier Communications [View all]
They took over from Verizon in my area. I have phone, FIOS internet and TV. Earlier this year they talked me into going to Direct TV from FIOS TV. They said it would save me money and promptly charged me 30 bucks more. Technically it has been reliable and Direct TV is better than FIOS cable.
I've gotten big bills for no apparent reason which then I have to spend hours on the phone (getting handed around to people) getting it straightened out. I have to pay them and then wait a month for the adjustment.
I seem to spend a lot of time keeping these people from jacking up my charges, billing me for unasked services and other BS. I'm really getting fed up with this and thinking of contacting the State Attorney's office. Anybody have similar problems?
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