General Discussion
In reply to the discussion: Hopping mad at the USPS and at my bank [View all]matt819
(10,749 posts)I've also shipped thousands, and I have to tell you, I'm amazed at how few items go astray. Sure, there are delays, inbound and out, and multi-package shipments get separated as often as not. And there's no question that some packages arrive looking like they'be been to hell and back. But I've never had to file a claim.
Look, I have my problems with UPS, but it's almost exclusively on the services side of things - billing, adjustments, etc., and I'm convinced that they are defrauding their shippers in one way or another. But losing packages? I'm one of the lucky ones, I guess.
In some way, I think it helps that I've gotten to know my UPS and FedEx delivery guys as well as the letter carrier and the folks at the post office. So I know they do a good job, seem to care about providing decent service with smile, and thus I'm more inclined to view things favorably - the benefits, maybe, of living in a small town and bumping into these folks daily.