Delta Airlines bribed doctor $74,000 to declare pilot mentally ill for reporting safety problems.

[DFW]

38. It was different for us last year.

We were on a code-share KLM flight flown by Delta from Amsterdam to Boston. Some of the Delta crew tested positive for Covid, and the flight was canceled, rescheduled for the next morning. We were reimbursed not only for the hotel in Amsterdam, but also for the taxi rides to and from the hotel, as well as a €600 payment to compensate for inconvenience. Delta is part of the Sky Team alliance, which includes Air France-KLM. I am Platinum for life with Air France, so that probably helped. Air France used to have a horrible reputation, but someone around 1985 must have explained the concept of “customer service” to them, and someone listened—right around the time both American and Lufthansa heard about customer service, and thought, “what a stupid idea THAT is!”

In my experience, American is the absolute worst. We got to the check-in counter in Dallas 2 hours before flight time, and were flying business class (big fare, not an upgrade). They were overbooked, so they left us to stand there for 90 minutes and then told us we were too late to check in. An idiot manager then told us we were too late to be booked on any other flight to Europe (a lie-I had their schedule, so suddenly all those flights that didn’t exist were fully booked), and we had to pay for our own hotel. American practically owns Dallas, but I still will never fly with them again unless the only other alternative is a rickshaw or a rowboat.

Also, Delta planes aren’t authorized to fly inner EU routes, so while your flight from Pisa to Schipol may have had a Delta code share flight number, I’ll bet the actual flight was carried out by either KLM or Alitalia. Maybe even a fill-in, subcontracted airline. Lufthansa/Eurowings has so few planes and crew after Covid that some of my intra-European flights with them (Düsseldorf-Barcelona, e.g.) are flown with planes and crew from either Air Baltic (Latvia) or Air Malta, and no, I have not yet seen Mayor Pete on any of those flights.