KFC Apologizes for Linking Chicken Promotion to Kristallnacht

[Hugh_Lebowski]

2. Likely somebody at Corporate bought a list of 'observances by locale' for probably the whole world

From some vendor.

And then nobody with the sufficient amount of cultural awareness went through and vetted/removed (or at least 'flagged to never use') the observances with a deeply negative connotation within that locale. You'd need a lot of people for that, it would cost money. Equivalent things in the USA would be April 4, or September 11.

Then they set up an automated bot system to push out promotional notifications using that calendar.

That was a serious IT fuckup, but highly doubtful it was 'intentional' by anyone in the chain of people involved, just a function of being cheap and/or bad management.

That's my best guest, as someone who's worked on teams creating these bots, and being responsible for the database part of the system.