General Discussion
In reply to the discussion: Amazon to be broken up? FTC's Lina Khan to reportedly file landmark antitrust lawsuit [View all]Retrograde
(11,368 posts)not to mention wear and tear on the vehicle and me - are my main reason for shopping at Amazon. I have an unusual shoe size, and the only place around here that carries the brand that fits is over 40 miles away. I can get them through Amazon, though, and they keep track of the styles I like so that when a pair wears out I can replace them. Same with some other commodities that would require visits to several places if I had to buy them at smaller stores. OTOH, there are some things I will not buy at Amazon because I want to see the item for myself. And I'm leery of smaller dealers selling through them: some are OK, others not so good.
Amazon took advantage of a market niche that was just starting in the late 90s. Maybe it was luck, maybe it was genius on Bezos' part, but they've managed to keep a lot of their customers reasonably satisfied. Their search engine still sucks, though.