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canetoad

(20,769 posts)

32. You don't have to shout

Reply to LAS14 (Reply #28)

Thu Aug 10, 2023, 04:25 PM

Aug 2023

I was trying to be helpful.

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What is the best way to complain about Xfinity support? [View all] LAS14 Aug 2023 OP

There is none. Comcast created its own medal in suck. underpants Aug 2023 #1

Go to the bricks and mortar store. I speak from experience. NT mahatmakanejeeves Aug 2023 #2

That's what I do. Online customer support will outright lie. Kennah Aug 2023 #3

Me too. They will let you make an appointment even and there is usually a more senior person there. hlthe2b Aug 2023 #4

Walk out to your back porch and scream and long line of obscenities... lame54 Aug 2023 #5

Agree with this deRien Aug 2023 #7

Cancel. Jirel Aug 2023 #6

the problem is they are a monopoly in most places moonshinegnomie Aug 2023 #8

try this moonshinegnomie Aug 2023 #9

I'd try it, but Musk says my account's been cancelled. nt LAS14 Aug 2023 #11

Xfinity Customer Here RobinA Aug 2023 #10

If you have their phone or cell service, dial 611 or just keep hitting the "0" until sinkingfeeling Aug 2023 #12

Cancel your service, be specific as to why in reasons, then go somewhere else for the service. Arthur_Frain Aug 2023 #13

Switch to another Internet provider. yellowcanine Aug 2023 #14

I quit Comcast a long time ago. Fortunately I had alternatives. hunter Aug 2023 #15

About 5G wireless: ret5hd Aug 2023 #17

My wife and I use LTE away from home and sometimes at home too. hunter Aug 2023 #18

Its been a long time, but I had an email address that go through all that sboatcar Aug 2023 #16

Thank you! I will try it. nt LAS14 Aug 2023 #19

You can try complaining at this site .... dawg Aug 2023 #20

What about Consumer Protection Agencies? LAS14 Aug 2023 #21

I just had a rub in with Xfinity over the past two weeks William769 Aug 2023 #22

Good idea. nt LAS14 Aug 2023 #29

I have no idea if this tactic canetoad Aug 2023 #23

By phone? Did you read my OP? And WHAT E-MAIL????? LAS14 Aug 2023 #28

You don't have to shout canetoad Aug 2023 #32

Google Says Snooper9 Aug 2023 #24

Thats not true William769 Aug 2023 #25

That's right. It used to be true, but no longer. ESPECIALLY if you can't text. nt LAS14 Aug 2023 #27

I've been having problems w Xfinity too. Just absolutely HORRIBLE FlyingPiggy Aug 2023 #26

Cancellation we can do it Aug 2023 #30

If that doesn't work, quit paying them. hunter Aug 2023 #34

They all suck, they know it and they don't care. Ace Rothstein Aug 2023 #31

Lots of people get help via this subreddit Bonx Aug 2023 #33

Thank you! I think Reddit is great. Just hadn't thought about it. nt LAS14 Aug 2023 #35