General Discussion

FakeNoose

(41,686 posts)

37. When customers use self-checkout as a way to shoplift

Reply to Yo_Mama_Been_Loggin (Original post)

Tue Nov 14, 2023, 06:22 PM

Nov 2023

... and the stores can't stop it from happening - THAT's when they'll see the value of employee checkers.

Some stores in some areas will never have to worry about shoplifting. So I'm not talking about those stores. But there are other neighborhoods where shoplifting is common or at least more likely to happen. Merchants will suffer losses for only so long, then they'll either hire more employees or they'll close up shop and move somewhere else.

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Walmart, Costco and other companies rethink self-checkout [View all] Yo_Mama_Been_Loggin Nov 2023 OP

I was aghast when self started. Saw it as a way MOMFUDSKI Nov 2023 #1

"They shifted the work of paid employees to unpaid customers " Merlot Nov 2023 #72

Not sure what they mean by "rethink" Renew Deal Nov 2023 #2

I remember a time when I was a toddler my mother going to the store... LiberalFighter Nov 2023 #3

Wow, you must be like me - OLD!! hatrack Nov 2023 #11

we do that now, as it is basically the exact same thing as online food shopping (plus they deliver it) Celerity Nov 2023 #88

I honestly don't mind them having self checkout lines at Costco because Ferrets are Cool Nov 2023 #4

That has ForgedCrank Nov 2023 #17

There are more and more Tree-Hugger Nov 2023 #5

I know what you mean about Aldi speedy check out giving you anxiety. I'm always japple Nov 2023 #30

It's profits, it's always profits. Conjuay Nov 2023 #6

This. keopeli Nov 2023 #45

I use self-checkout deRien Nov 2023 #7

The items you take off a shelf True Dough Nov 2023 #95

My observation at Costco gratuitous Nov 2023 #8

My Walmart NowISeetheLight Nov 2023 #9

Paralysis ensues radicalleft Nov 2023 #85

Lucky NowISeetheLight Nov 2023 #92

Clogged enid602 Nov 2023 #10

This Shermann Nov 2023 #29

That's a shame as its clearly a time saver for the places I shop. honest.abe Nov 2023 #12

Same PortTack Nov 2023 #23

Me, too, honest.abe. Big time saver. eom BComplex Nov 2023 #27

It WOULDN'T be "long and slow" if they HIRED ENOUGH WORKERS. n/t TygrBright Nov 2023 #46

Honestly, for a few items... Happy Hoosier Nov 2023 #81

Wal*Mart is that fucking company who has a policy to maintain at least a 3 customer minimum at their checkout lines. TheBlackAdder Nov 2023 #13

I never shop on weekends anymore but our Superstore (groceries and dry goods) here guarantees Bev54 Nov 2023 #39

I detest self-checkout. 3catwoman3 Nov 2023 #14

So do I DFW Nov 2023 #91

I dont use self checkout - i figure ill save a job getagrip_already Nov 2023 #15

I will go through self-checkout when the store gives me a W-2 for doing it...... lastlib Nov 2023 #25

But it WON'T save an employee. BComplex Nov 2023 #28

Except it won't, it will just make other staff have longer lines obamanut2012 Nov 2023 #49

In the moment, maybe, but longer term .... getagrip_already Nov 2023 #94

On California you can't buy alcohol on self checkout kimbutgar Nov 2023 #16

You effectively can't do it at Walmart either Shermann Nov 2023 #65

Ha ha good one! kimbutgar Nov 2023 #73

Scan the alcohol first. Ms. Toad Nov 2023 #80

I like self-checkout at all the stores I shop at that offer it like Walmart, Target, Wegmans. ARPad95 Nov 2023 #18

This is about shifting labor costs to the comsumer and increasing shareholder value. Prairie_Seagull Nov 2023 #19

Our local grocery store has increased from two to four to ten self-checkout lanes... EarthFirst Nov 2023 #20

Kroger has done the same thing in my area. There are quite a few of us who don't like japple Nov 2023 #38

Love the self-checkout and use it 90% of the time. Bonx Nov 2023 #21

Self-checkout where I shop for groceries, Demobrat Nov 2023 #22

That is precisely hte reason I like self-checkout. Ms. Toad Nov 2023 #42

I can say I can self-checkout ALL of the items at my Safeway the other posters says they can't obamanut2012 Nov 2023 #53

I can self-checkout all of those things at my Safeway obamanut2012 Nov 2023 #51

I'm obviously in the minority...as I always am! But I LOVE self check out!!! BComplex Nov 2023 #24

I love it when I have just a couple of items but often the checkouts are filled up Bev54 Nov 2023 #36

Same obamanut2012 Nov 2023 #54

Shadow labour. And they've convinced a lot of younger EllieBC Nov 2023 #26

I refuse to use them. 2naSalit Nov 2023 #31

I don't for a minute believe they are rethinking because of public backlash, they Bev54 Nov 2023 #32

I like the self-checkout at Costco. Oopsie Daisy Nov 2023 #33

They can have my Costco self-checkout from my cold dead hands Sympthsical Nov 2023 #34

The point is - Ms. Toad Nov 2023 #35

100% all of this! And, none of us will ever match an Aldi cashier for speed obamanut2012 Nov 2023 #57

When customers use self-checkout as a way to shoplift FakeNoose Nov 2023 #37

My Lunds & Byerlys started limiting self checkout to 15 items or less - reason: shoplifting progree Nov 2023 #71

Another thing to watch, is someone scanning something, then leaving. yagotme Nov 2023 #75

My Kroger store just solved the limited staging area problem by putting in self checkouts with long marybourg Nov 2023 #82

If you do hi volume buys in a grocery store, I think it's far more efficient than self-takeout, OAITW r.2.0 Nov 2023 #40

If I am spending my hard-earned money at a store totodeinhere Nov 2023 #41

I csn see their place for people in a hurry with one or two items Warpy Nov 2023 #43

I hate them. I was forced to use it at a Lowes a few weeks ago. SeattleVet Nov 2023 #44

Why should I use it? Jilly_in_VA Nov 2023 #47

There must be some customers who decide... AdamGG Nov 2023 #48

Good ellie Nov 2023 #50

There was only one time I felt forced to use a self-checkout slightlv Nov 2023 #52

abandoned carts send a message JoseBalow Nov 2023 #55

I LOATHE self checkouts. ProudMNDemocrat Nov 2023 #56

I inevitably have vegetables that need to be weighed -- so I'm supposed to memorize fierywoman Nov 2023 #58

And the constant whining dwayneb Nov 2023 #77

...and waiting for the person to come and check your driver's license because fierywoman Nov 2023 #84

Costco works fine SCantiGOP Nov 2023 #59

And yet, the walmart by me just finished a remodel last week, niyad Nov 2023 #60

At my store, customer service is a premium offering. no_hypocrisy Nov 2023 #61

I like self- checkout. What I don't like is paying for employees to fill online orders. twodogsbarking Nov 2023 #62

I know right! radicalleft Nov 2023 #86

Customers get hind tit. twodogsbarking Nov 2023 #93

We do pickup orders from Kroger for all of our large shopping trips once a week or so... madinmaryland Nov 2023 #63

1: i will not self check . i feel like i am taiking somones job. 2: pay me the prevailing walmart wage to self AllaN01Bear Nov 2023 #64

Many Walmarts force everyone to use self-checkouts, whether you have 5 or 50 items dalton99a Nov 2023 #66

I refuse to use them,walk out if there is no human alternative, and tell them why. Liberty Belle Nov 2023 #67

They are also wide open to check fraud. moniss Nov 2023 #68

I will grocery shop at Walmart tomorrow morning and I always use the self check-out. elocs Nov 2023 #69

1: i feel that i am stealling someones job.2: pay me the prevailing walmart wage to self check oit. AllaN01Bear Nov 2023 #70

I think they're great for a few items. Owl Nov 2023 #74

My Kroger store is bucking the trend. They just put in 4 new marybourg Nov 2023 #76

Glad to see I'm not the only one who suffers that anxiety. Xavier Breath Nov 2023 #78

The same person who trains customer service people to speak slowly and enunciate clearly as they talk marybourg Nov 2023 #83

I was forced to use a self checkout at Lowes rickford66 Nov 2023 #79

They seem really popular to me The Revolution Nov 2023 #87

Twenty minutes in line? Yo_Mama_Been_Loggin Nov 2023 #89

I'm impatient and introverted I love self checkout MistakenLamb Nov 2023 #90

W/o reading full text of replies now - maybe make 25% - 30% (depending on staff size) self checking?... electric_blue68 Nov 2023 #96