I Went To The Accts Payable Dept Of The Hospital Yesterday To Pay My Mom's Bill's And Found This....

[hobbit709]

11. The hospital here twice tried to bill the wrong insurance on me

then tried to say I owed them since the insurance didn't pay it.
And each time it seemed as the ER computer did not communicate with the billing computer.
The first time when I got the bill it said it was rejected by insurance company A because I wasn't covered-we had switched to a different company in the 4 years since the previous ER visit.
I called them up and told them they had billed the wrong insurance company and they ER had taken my new insurance card and gotten all the info they needed. I told them to resubmit it to the proper insurance and it would be paid. I was told that they didn't do that, I had to do it for them.
My response was "So you expect me to do your legwork for YOUR screwup?"
I told them they had 3 options: 1. They could resubmit it to the right insurance and get paid
2. I could do their work for them and I would bill them for my time and effort-which would be equal to or greater than the amount they wanted from me
3. They just just write it off now.
I was told they wouldn't pay the bill if I submitted one and I told them then I would turn that bill over to a collection agency.
About 3 weeks later I get a statement saying it was paid by the insurance.

Happened again a few years later with the same results.