Severe Pain and Snafu. [View all]

[Not Heidi]

My wife suffers with chronic debilitating pain. She received the diagnosis of degenerative disk disease in 2004. It's worst in her lower back and her neck, but her spine is shot through with the disease.

Alice (not really her name) had her monthly pain doctor appointment today. Everyone she sees at this clinic - one of the two doctors or the nurse practitioner - is compassionate, thorough, and, obviously, dedicated to FDA law. (Re: the latter, Alice wouldn't have it any other way.)

Hours after Alice's appt, the rx isn't ready. I called the pharmacy half an hour ago to inquire about the holdup: the pharmacy's app states "Delayed - Reviewing Prescription." I spoke with the pharmacist. The reason for the delay is twofold: The first reason: Since Alice is a new patient to this pharmacy (we recently switched pharmacies), they must collect her records from the clinic so they have proof that they filled the rx legitimately. The second reason: They're out of the drug, and won't have it in stock until Monday.

My task for tomorrow is to call the clinic to ask them, please, to pull the rx from the new pharmacy and send it to our old pharmacy.

Alice has but two pills left. Don't judge. She was delayed in getting an earlier appt. That's what has her down to her last two pills - she's really had to stretch out her rx. So tonight before bed, she takes one, and she takes the other in the morning. We cross our fingers and toes, that the old pharmacy is on the ball for once and gets it done quickly.

Thank you for listening to my rant. Comments are welcome.

Also, in case you're wondering, SNAFU is indeed an acronym:
Situation
Normal:
All
Fucked
Up.