General Discussion
In reply to the discussion: "I don't want to connect my coffee machine to the wifi network." [View all]slightlv
(8,146 posts)I don't want to press "0" to speak to someone, after hearing multiple times I can call for a flu shot, or press "x" for this option or that option. 15 minutes of robot speech only to have to shout twice "talk to pharmacist" is taxing my ever increasing frustration levels.
Companies used to have receptionists to take initial calls and rout them where necessary. They had managers of customer service departments who took the problem calls; they had help desk departments who took the easy to solve ones.
How said it is that all those decent (tho not exceptionally well paying) jobs went away with technology. Tech more often disables us than enables us, especially for those of us who are disabled. Our time is treated like it's an unlimited resource.