Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Sekhmets Daughter

(7,515 posts)
2. Not that...
Fri Dec 21, 2012, 10:53 PM
Dec 2012

but Verizon billed me for a full month of service after I cancelled it, 8 days before the billing cycle was over. I called and asked why as you pay for cell phone service 1 month in advance and they owe me for 8 days of unused service The customer service rep says "well it's more complicated than that, it's actually half a month in advance...I said fine, send me a bill that reflects I what I owe you, 15 days minus 8 days of credit and I'll be happy to pay you. They sent me to collections, who called every day, I simply hung up and they have now sold it to a collection agency while still sending me bills asking for the full amount! I should send a copy of both the letter from the collection agency and Verizon to the State Attorney General, but this is FL and AG is a Republican so I wouldn't get any satisfaction. Maybe I'll send them to the FCC. The cell phone companies have become as corrupt as the cable television companies.

Recommendations

0 members have recommended this reply (displayed in chronological order):

I'm being FUCKED by Verizon [View all] UnrepentantLiberal Dec 2012 OP
They retroactively changed my plan for me when I was making a lot of volunteer calls for Obama diane in sf Dec 2012 #1
That's the thing. UnrepentantLiberal Dec 2012 #8
Not that... Sekhmets Daughter Dec 2012 #2
you should never ignore a collection agency dlwickham Dec 2012 #3
Thanks...but Sekhmets Daughter Dec 2012 #4
you're welcome dlwickham Dec 2012 #7
is this a cell phone or landline diabeticman Dec 2012 #5
Cell phone. UnrepentantLiberal Dec 2012 #6
Go with a PAYGO company such as Virgin Mobile or one you can pick up at the Whovian Dec 2012 #9
Are you still in your contract? Lokey Dec 2012 #10
I think I'm about a year in. UnrepentantLiberal Dec 2012 #14
There are a few things you can check. Separation Dec 2012 #11
.45 per minute jackbenimble Dec 2012 #12
It's not in collections. UnrepentantLiberal Dec 2012 #13
Sorry, got you mixed up with the person who said theirs went to collections. jackbenimble Dec 2012 #15
Here's what my friend did when she had a problem with Verizon proud2BlibKansan Dec 2012 #16
Latest Discussions»General Discussion»I'm being FUCKED by Veriz...»Reply #2