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BrotherIvan

(9,126 posts)
24. We guarantee all our work
Fri Jan 4, 2013, 06:15 PM
Jan 2013

We 100% guarantee all our work. If there is a defect or a product does not hold up, we replace it. We make blankets and items for babies and kids which take a lot of wear and washing. We have used the very best fabrics and notions available and have tested them again and again, so we know they last (but because we use only natural fibers, we do not claim they are indestructible). Though we know people may take advantage of that guarantee--it hasn't happened yet--we prefer to have satisfied customers who buy from us again and again. They hand it down or use on the next child. That's quite a boast when talking about baby gear.

The dominant company who makes similar product is all made in China of completely inferior materials. Made for children by children. Many of their customers complain in reviews that the fabric quickly tore or disintegrated in the wash. But they sell in all the big retailers and spend far more on their advertising juggernaut than their products. We can't afford the margins of the big retailers because our costs are too high and so have chosen to sell online. We rely on word of mouth and are doing surprisingly well. People who take the time to search out quality are happy to find us.

We all are trying to build a company to be proud of, where the craftspeople are paid fairly and our product is the best it can be. None of us are looking to get rich, we just want to put our effort toward something worth doing. Sometimes people think it's crazy, they've bought into the idea that a company exists solely to gauge as much profit out of as possible. It's very old-fashioned and rather shocking to think that the success of the company can be based on something besides extraordinary profit. And I don't mean just to talk about our company, there are LOTS of small companies springing up all over with the same mission sold through Etsy or Amazon with amazingly innovative, high-quality work. I'm just hoping that more people see the value of high quality over cheap junk.

Recommendations

0 members have recommended this reply (displayed in chronological order):

beautiful decorations samsingh Jan 2013 #1
Merry Christmas samsingh Jan 2013 #2
LOL! Not my house!!!! My house was really pretty! DonRedwood Jan 2013 #6
awww samsingh Jan 2013 #7
We wanted to see your house! Hekate Jan 2013 #23
I bought a bunch of end-to end light strings - hedgehog Jan 2013 #3
a little quality control issue there, eh? DonRedwood Jan 2013 #16
We got that too. Then when you plug them in, only half the strand works. AllyCat Jan 2013 #18
Beautiful! nt octoberlib Jan 2013 #4
I bought my first 2 LED strings of lights. Frustratedlady Jan 2013 #5
You will think I am a dork but... DonRedwood Jan 2013 #10
And I know what you mean--we bought LED for the tree, put them on, then took them off DonRedwood Jan 2013 #11
I completely agree.... physioex Jan 2013 #8
I have several boxed sets of 1950s Japanese Pagoda lights (little bitty silk lanterns with a teeny DonRedwood Jan 2013 #13
you're not old enough to remember the jokes about japanese products that broke after the HiPointDem Jan 2013 #20
You are probably correct.... physioex Jan 2013 #30
Wonderful post ! I still have my parent's big "honking" C9 K Gardner Jan 2013 #9
LOVE Your Light display!!! Howler Jan 2013 #12
NO! No!!!! Not my yard!! I just thought it was funny!! DonRedwood Jan 2013 #14
I agree 100 percent Mojorabbit Jan 2013 #15
I wish I could read a story like this a million times a day. BrotherIvan Jan 2013 #17
I'm curious how any guarantee/warantee offered with your product compares to the China competition. PoliticAverse Jan 2013 #21
We guarantee all our work BrotherIvan Jan 2013 #24
Best wishes to your company. n/t PoliticAverse Jan 2013 #25
Thanks very much! BrotherIvan Jan 2013 #28
Welcome to DU, BrotherIvan! Heidi Jan 2013 #34
Does anyone have a link to where I can buy quality American-made Christmas lights? nt SunSeeker Jan 2013 #19
LEDs are not blue, they are white -- pure white... ReverendDeuce Jan 2013 #22
Here's a challenge for people: I swear I have seen outdoor lights that are hedgehog Jan 2013 #26
50 years ago things were made to last a lifetime notadmblnd Jan 2013 #27
We had a particularly bad time this year. MissMarple Jan 2013 #29
Ha, I threw out every goddamned string of those crappy broken cheap 1620rock Jan 2013 #31
Thee pre-lighted Christmas tree went dark this year. davsand Jan 2013 #32
I totally agree with your post, I have had exactly the same results. nt Raine Jan 2013 #33
Beautiful seattleseoguy Mar 2017 #35
welcome from ellensburg! samnsara Mar 2017 #36
welcome to DU gopiscrap Mar 2017 #37
Fuck christmas lights gopiscrap Mar 2017 #38
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