She is right that the employees get to vote on their benefits. The office workers were PO'd because the majority of employees were store workers. The office workers wanted 401k matching, but the store workers wanted better health benefits & they always won out. 
They had a very decent health/dental benefit plan.
At the time I worked there, when an employee reached five years, their entire health premium was paid for by the company - even if they had the family plan. A lot of employees have a lot of seniority there.
I worked in IT. They put us on salary, gave us a laptop & expected us to work at night. We spent the day putting out fires cuz our manager, oops, I mean "team leader," was an incompetent buffoon. Also they wouldn't fill the four open positions the department had. One night, while I was working & my husband was watching TV, I calculated what my hourly rate would be. I hadn't worked that cheap in two decades. The next day I gave notice.
To be fair to Mackey, the regional president is an asshole, too. 
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