General Discussion

Mnemosyne

(21,363 posts) Sat Mar 2, 2013, 07:16 PM Mar 2013

Anyone familiar with where to file a complaint against a rural electrical coop? Besides at their [View all]

office?

My daughter keeps getting bills of $400 - $1000, she uses christmas tree lights for crying out loud! I replaced her hot water tank and dryer. They replaced the meter. They will not give her an itemized statement that includes amounts paid in. LIHEAP just paid them $400+ on a $375 bill a couple weeks ago and today she gets another bill for almost $1000!

This keeps happening and I can't find anywhere to file a complaint except through them. PUC doesn't, PA AG doesn't.

Please, if anyone has any ideas post them. I can't afford to keep paying these insane bills for her and she isn't making enough at her job.

Thanks!

32 replies

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Anyone familiar with where to file a complaint against a rural electrical coop? Besides at their [View all] Mnemosyne Mar 2013 OP

I would try Sherman A1 Mar 2013 #1

Second that Warpy Mar 2013 #2

It has been a freaking nightmare. They threaten to cut her off with no electric company at all. I Mnemosyne Mar 2013 #6

Public Utilities Commission doesn't deal with rural electric coops. Going to call Kane's office Mnemosyne Mar 2013 #11

I kept getting outlandish bills - lynne Mar 2013 #3

New hot water heater, new dryer, nothing seems wrong. I'm hiring an electrician Monday a.m. Mnemosyne Mar 2013 #7

note to you & OP CountAllVotes Mar 2013 #26

Could someone be stealing electricity without her noticing? Lars39 Mar 2013 #4

Her neighbor is across the road, but a barn they have over there used to be with the land the house Mnemosyne Mar 2013 #8

I'd seriously recommend that if he/she doesn't find the answer, then hire another. Lars39 Mar 2013 #12

I will not rest until this is resolved, it's gotten beyond ridiculous. Thanks Lars! nt Mnemosyne Mar 2013 #14

I don't know about LIHEAP and what all they do Curmudgeoness Mar 2013 #5

Nasty people at the office insist must be bad appliances! It's ridiculous. The PUC doesn't deal Mnemosyne Mar 2013 #9

As a member of an REC your daughter is, technically, part owner of the coop MadHound Mar 2013 #10

I am about to have an attorney send a letter. It's just ridiculous and they won't help her. Mnemosyne Mar 2013 #13

If there is a general board meeting coming up soon, she should go MadHound Mar 2013 #15

My sister had gone there before and pretended to be my daughter, I am wondering if they are cya. nt Mnemosyne Mar 2013 #16

Very well could be. MadHound Mar 2013 #21

I'm not sure if meter is smart or not. I'm so damn mad will do whatever I can to find the answer. nt Mnemosyne Mar 2013 #24

Think they come under USDA. Downwinder Mar 2013 #17

Thank you, Downwinder! I will check there also. nt Mnemosyne Mar 2013 #18

Are they a member of NRECA : pkdu Mar 2013 #19

Thanks pkdu, I will check there too. nt Mnemosyne Mar 2013 #20

Dumb question: Hassin Bin Sober Mar 2013 #22

Good question. I will have her try it tomorrow. Thanks Hassin! nt Mnemosyne Mar 2013 #23

I would have her shut off all power consuming devices appliances lights etc. Hassin Bin Sober Mar 2013 #25

Is the company actually reading the meter? procon Mar 2013 #27

The company has members read meter and charges $30 if they do. Their estimates have been outrageous. Mnemosyne Mar 2013 #28

Maybe her state Representative can help? Brigid Mar 2013 #29

I told her to call him Monday. Insane, isn't it. Just so frustrated. Maybe Enron took over coop? Mnemosyne Mar 2013 #30

I went through a similar thing (not as extreme though!) pa28 Mar 2013 #31

I'm having her do this, hopefully today. Something has to give. Mnemosyne Mar 2013 #32