General Discussion
In reply to the discussion: did the Cleveland 911 dispatcher sound uninterested / unsympathetic? [View all]magical thyme
(14,881 posts)You have yet to mention your qualifications for criticizing the job that dispatcher did. Only that, in your opinion, she was insufficiently compassionate and should have stayed on the line.
Do you know what her job requirements are? Do you know how many emergency calls her station takes in an hour or a day? How many calls she takes in a given hour or 15 minutes? Do you know if she is even *allowed* to stay on the line with the caller in any or every circumstance?
1. Being a telephone operator is *not* the same thing as a police dispatcher. The dispatcher is doing nothing but emergency dispatching. Every single call is an emergency; not just the rare one.
2. As I recall, Ma bell existed long before Reagan. That is to say, that was back in the day when jobs were done more by people than computer, and departments were well staffed, not forced to get by on skeleton crews.
I always love how so many people become experts and feel qualified to offer criticism of how a total stranger does their job.